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The Power of Business Process Improvement

The Power of Business Process Improvement
کتاب ها 1397/03/24زهرا مرادفام

The Power of Business Process Improvement


Can You Do It
Many of the process improvement books on the market
support the myth that business process improvement must be
time-consuming and complex. The Power of Business Process
Improvement shows that nothing is further from the truth. It
presents you with numerous tools and examples that you can
use to make the work simple and yet maintain high standards.
Perhaps you have shied away from process improvement
because it looks like something that only an expert can do. In
reality, you can do this work without having to learn the ins and
outs of quality management or reengineering. This book shares
my own unique approach to BPI, an approach influenced by
both quality and reengineering, that works for me every time. I
have successfully used the approach outlined with every employee
level in different and complex situations. It works. It
works even with people who start out as skeptics.
As you apply the ten simple steps introduced in this chapter
and covered in depth in the chapters that follow, you will
find yourself adopting several of the quality and reengineering
philosophies because the focus on the customer is at their core,
but you use them in a seamless way that makes the work palatable
to the business.

 

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